Refund Policy

Due to the nature of fresh, made-to-order food products, Bon Appétit does not offer refunds or exchanges after successful delivery.

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However, customers may be eligible for refunds or exchanges in the following cases:

+ Incorrect product delivered compared to the order.

+ Product damaged during shipping.

+ Product not meeting quality standards upon receipt.

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All complaints must be submitted within 24 hours of receiving the order, along with photographic evidence. We will review and respond as soon as possible.